JURNAL DINAMIKA MANAJEMEN DAN BISNIS
Vol. 7 No. 1 (2024): Jurnal Dinamika Manajemen dan Bisnis

Social Media Marketing and E-Wom: Driving Purchase Intentions Through Brand Image

Maulidiah Winda Hani Syach (Unknown)
Dita Puruwita (Unknown)
Nofriska Krissanya (Unknown)



Article Info

Publish Date
13 Aug 2024

Abstract

The purpose of this research is to identify the factors influencing the purchase intention of Circle K products in the DKI Jakarta area, focusing on the variables of social media marketing, Electronic Word of Mouth (E-WOM), and brand image. The research uses a quantitative approach with the Structural Equation Model (SEM). Primary data was collected through questionnaires using a Likert scale ranging from strongly agree to strongly disagree. A purposive sampling method was used to obtain the sample, and the researchers gathered data from 210 respondents. The results of the study indicate that social media marketing and E-WOM have a positive and significant direct impact on brand image. Purchase intention also has a positive and significant direct impact on brand image. Additionally, social media marketing and E-WOM positively and significantly influence purchase intention through brand image. However, social media marketing and E-WOM do not have an impact on purchase intention. Keywords: purchase intention, brand image, social media marketing, electronic word of mouth, and Circle K

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Journal Info

Abbrev

jdmb

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

This journal encompasses original research articles, review articles, and short communications, including: (1) Strategic Management; (2) Financial Management; (3) Human Resource Management, and (4) Marketing Management. Jurnal Dinamika Manajemen dan Bisnis (JDMB) is published twice a year, in April ...