PENYUSUNAN MODUL THE GREAT EMPLOYEE UNTUK MENINGKATKAN KETERIKATAN KERJA PADA PEGAWAI HOTEL “S”

Hapsari, Prestisia Noviarta ( Universitas Surabaya)
Sinambela, Frikson Christian ( Universitas Surabaya)

CALYPTRA : Jurnal Ilmiah Mahasiswa Universitas Surabaya
Vol 5, No 1 (2016): CALYPTRA : Jurnal Ilmiah Mahasiswa Universitas Surabaya

The purpose of this study are to prepare a set of ‘The Great Employee’ modules, as an effort to improve employees’ work engagement and to assess the benefits of the modules that have been prepared. The subjects of this study were 10 employees of Hotel “S”. The assessment method used was interviews. The sampling technique in this study was purposive sampling, where the sampling is based on the objectives and criteria. The result of this study shows that factors affecting work engagement within employees are meaning of work, self-efficacy, optimism, organizational citizenship behavior, social support, and performance feedback.