Accounting and Business Journal
Vol 6 No 1 (2024): ACCOUNTING AND BUSINESS JOURNAL

The Influence of Services on Patient Satisfaction Inpatient BPJS Mitra Sehat Tanjung Morawa General Hospital

Br Sihaloho, Nadia (Unknown)
Octavia, Dina (Unknown)

Article Info

Publish Date
06 May 2024

Abstract

This study aims to determine the effect of service on inpatient satisfaction at Mitra Sehat Tanjung Morawa General Hospital. Data collection techniques were carried out through observation, questionnaires, interviews. The research method used by the author is a quantitative descriptive method. This research was conducted in the city of Medan, Tanjung Morawa. There is also a population of 1149 and the sample used by the author is 100 patients as a test. This disclosure with the result that the Influence of Services on Inpatient Satisfaction in Mitra Sehat Tanjung Morawa General Hospital partially affects inpatient satisfaction

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Journal Info
Accounting and Business Journal
Website

Abbrev

Accountingandbussinessjournal

Publisher

Universitas Pembangunan Panca Budi Medan

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education

Description

The aim of this journal publication is to disseminate the conceptual thoughts or ideas and research results that have been achieved in the area of accounting Behavioural Accounting Financial Accounting Management Accounting Auditing Behavioral Finance Islamic finance Sharia Accounting Accounting ...