Riset Ilmu Manajemen Bisnis dan Akuntansi
Vol. 1 No. 1 (2023): Februari : Jurnal Rimba : Riset Ilmu manajemen Bisnis dan Akuntansi

Pengaruh Diferensiasi Produk Terhadap Kepuasan Konsumen

Bintang Balele (Unknown)
Muhtazib Muhtazib (Unknown)



Article Info

Publish Date
28 Feb 2023

Abstract

This research aims to determine the effect of product differentiation on consumer satisfaction at the Alfamart Mini Market, Rappocini Branch, Makassar City. The research method used is quantitative research methods. 1. Results of simple linear regression analysis in the form of the equation Y = 14.612 + 0.672 sales services will increase. The correlation coefficient r = 0.747 or r = 74.7% shows a positive relationship between variable X (Product Differentiation) and Variable Y (Consumer Satisfaction). The results of hypothesis testing with a significance level of 5% (0.05), obtained tcount = 30.55 > ttable = 2.048. This illustrates that the hypothesis put forward regarding product differentiation has an effect on consumer satisfaction at the Alfamart Mini Market, Rappocini Makassar Branch, is accepted.

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Journal Info

Abbrev

Rimba

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Human Resource Management, Financial Management, Marketing Management, Public Sector Management, Operations Management, Supply Chain Management, Corporate Governance, Business Ethics, Management Accounting and Capital Markets and ...