Ilomata International Journal of Social Science
Vol. 5 No. 4 (2024): October 2024

User-Generated Content as a Brand Image Builder: An Explanatory Study on Instagram's JackArmy Fashion Brand Image

Gobel, Elrick (Unknown)
Mulyani, Henny Sri (Unknown)
Gemiharto, Ilham (Unknown)



Article Info

Publish Date
09 Aug 2024

Abstract

Instagram has become a crucial platform for fashion businesses to interact with consumers and build brand image. User-generated content (UGC) plays a significant role in this process. This research examines the effect of social interaction and technical feature attractiveness of UGC advertising on Instagram on JackArmy's brand image. This study employs an explanatory survey involving 293 JackArmy's Instagram account followers. Data were analyzed using Partial Least Squares (PLS) with SmartPLS 3.0 software. The findings indicate that social interaction and technical feature attractiveness of UGC advertising positively influence JackArmy's brand image. This research highlights the importance of UGC in digital marketing strategies, particularly for fashion businesses. Social interaction and content quality of UGC are proven to be critical factors in building a positive brand image among consumers.

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Journal Info

Abbrev

ijss

Publisher

Subject

Religion Humanities Education Law, Crime, Criminology & Criminal Justice Other

Description

FOCUS Ilomata International Journal of Social Science aims to provide information on both theoretical and empirical articles and case studies relating to sociology, political science, history, law in society and related disciplines. Published articles use scientific research methods, including ...