Inovator : Jurnal Manajemen
Vol 12 No 2 (2023): SEPTEMBER

Does Customer Loyalty Meet Repurchase and Purchase Intention?

Hermawan, Eric (Unknown)
Vikaliana, Resista (Unknown)



Article Info

Publish Date
29 Aug 2023

Abstract

Consumer behavior in the current era of disruption varies greatly, to see this, of course, it is necessary to carry out further analysis and research on current consumer behavior. Indicators in looking at consumer behavior researchers take the variables of customer loyalty, repurchase, and purchase intention. The purpose of this paper is to examine the relationship between Customer Loyalty, Repurchase, and purchase intention. The researcher conducted a descriptive qualitative research method by obtaining data through the Google Scholar and Mendeley applications as references. The research results in this study are: 1) customer loyalty is related to consumer behavior, 2) repurchasing is related to consumer behavior, and 3) purchase intention is related to consumer behavior. This paper is still limited to studies on two scientific article databases (Google Scholar and Mendeley).

Copyrights © 2023






Journal Info

Abbrev

INOVATOR

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal INOVATOR , Jurnal ini memberikan inovasi pada perkembangan teknologi dan ilmu manajemen dengan memberikan informasi praktis hasil pemikiran dan penelitian para pakar manajemen dengan scope : Manajemen Sumber Daya Manusia; Manajemen Keuangan; Manajemen Pemasaran; Manajemen Operasional dan ...