Hikmayo: Jurnal Pengabdian Masyarakat
Vol. 2 No. 2 (2023): HIKMAYO : Jurnal Pengabdian Masyarakat

PENYULUHAN DAN PENDAMPINGAN PENANGANAN KOMPLAIN PADA PT CIPTA DAYA GEMILANG SURABAYA

Nugroho, Novianto Eko (Unknown)
Yulianto, Anton Eko (Unknown)



Article Info

Publish Date
30 Oct 2023

Abstract

The purpose of community service carried out through counseling and assistance in handling complaints at PT Cipta Daya Gemilang Surabaya is to further improve the quality of marketing personnel in handling complaints at the company. The company here will be introduced to how to take steps in dealing with complaints that occur against the company. The method of implementing activities through four stages, namely preparation, counseling on complaint handling materials, monitoring and evaluation. The results of this activity show that there are still many step-by-step observations that must be addressed by this company to further improve the quality of salespeople in finding and maintaining existing customers.

Copyrights © 2023






Journal Info

Abbrev

HIKMAYO

Publisher

Subject

Religion Other

Description

Jurnal Pemberdayaan Masyarakat Akademi Manajemen Administrasi Yogyakarta merupakan jurnal ilmiah yang memuat makalah dan artikel ilmiah yang berasal dari hasil-hasil penelitian terapan berbasis kepada komunitas dan masyarakat, maupun hasil kegiatan pengabdian masyarakat dari berbagai disiplin ilmu ...