Al-DYAS : Jurnal Inovasi dan Pengabdian kepada Masyarakat
Vol 3 No 2 (2024): JUNI

Inovasi Budaya Organisasi Publik untuk Meningkatkan Kinerja Pelayanan Publik di Indonesia

Kardina, Mutia (Unknown)
Frinaldi, Aldri (Unknown)



Article Info

Publish Date
20 Apr 2024

Abstract

Public organizational cultural innovation is one of the efforts to improve public service performance in Indonesia. This research aims to examine the concept, practices, supporting factors, and challenges in implementing public organizational cultural innovation. The method used is a literature review by analyzing various relevant sources of literature. The results show that the application of values of integrity, professionalism, teamwork, and customer-oriented approach can improve the indices of public satisfaction, efficiency, and effectiveness of public services. The factors supporting the success of public organizational cultural innovation include leadership commitment, employee engagement, effective communication, and appropriate reward systems. However, the implementation of public organizational cultural innovation also faces challenges such as resistance to change, resource limitations, and bureaucratic complexity. A comprehensive strategy and support from various parties are needed to optimize public organizational cultural innovation in enhancing public service performance in Indonesia.

Copyrights © 2024






Journal Info

Abbrev

aldyas

Publisher

Subject

Education Social Sciences Other

Description

This journal was published by Penerbit LYAS which was published Three times a year, February, June, and October with a minimum of 5 articles. The journal aims to provide a forum for scholarly understanding of the field of education and plays an important role in promoting the process that ...