Improving services to the community is important to create conditions for a just, prosperous and prosperous society. Improving the quality of public services is an important effort to build public trust, improve welfare, and create fair and prosperous conditions for society. By involving the community, meeting their needs and desires, In addition to becoming more innovative and of higher quality, public services can also be improved and make stakeholders who use them happier. Transparent and accountable performance management of government agencies is one of the four goals of implementing an electronic-based government system, creating a supervisory system that is professional, independent and with integrity, increasing budget efficiency for development, and realizing good governance. Good governance concepts also guide the development of the electronic-based government system, which aims to improve public services and create work procedures that are efficient, transparent, responsible, and effective.
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