<![CDATA[Education 4.0 marks a new era of learning with virtual online classrooms, requiring teachers to adapt. Despite this shift, standardized tools to evaluate teachers’ online instruction readiness are lacking. This article explores nominal group technique (NGT) in the design and development research (DDR) need analysis stage to identify challenges in online teaching and the need for a new assessment tool in higher education. There were 15 professionals from Malaysia and Indonesia contributed insights to identify key educator challenges. Results show validation of study topics with over 70% agreement, highlighting the urgent need for a reliable tool to assess educators’ online instruction competence in higher education. These findings inform further instrument development.]]>
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