Edukasi Islami: Jurnal Pendidikan Islam
Vol. 12 No. 03 (2023): Edukasi Islami: Jurnal Pendidikan Islam

The Effect of Awareness and Attitude on Preferences For Islamic Banks and Conventional Banks: The Role of Religiosity of Ethnic Muslim Customers Sasambo

Taufiq Chaidir (Unknown)
Yasin, Muaidy (Unknown)
Jalaludin, Jalaludin (Unknown)
Wahyunadi, Wahyunadi (Unknown)



Article Info

Publish Date
29 Aug 2023

Abstract

The purpose of this study is to show the role of religiosity (extrinsic and intrinsic factors) in awareness and attitudes, as well as its influence on the preference of Islamic banks over conventional banks among Muslim SASAMBO (Sasak-Samawa-Mbojo) ethnicity customers in West Nusa Tenggara Province. The research method used is explanatory. The study used non-probability sampling techniques, specifically the judgment sampling method. The sample size was 120 customers, with 40 from each ethnicity. PLS-SEM (Partial Least Square-Structural Equations Modelling) is the analysis model used in this study to obtain estimation results and test hypotheses. The findings indicate that extrinsic religiosity significantly impacts awareness but does not affect attitudes. Intrinsic religiosity has a significant impact on awareness. In the second factor, intrinsic religiosity had no significant influence on attitudes. The awareness aspect has significantly impacted customer preferences for Islamic banks over conventional banks. The attitude aspect has been shown to have no significant effect on customer preferences for Islamic banks as opposed to conventional banks. Customers who understand the concepts of traditional and Islamic banking can better determine which products and systems are suitable and which are not. However, when customers become aware of these products and services, most show interest in using traditional and Islamic financial transaction methods.

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Journal Info

Abbrev

ei

Publisher

Subject

Education

Description

Edukasi Islami: Jurnal Pendidikan Islam focuses on publishing articles that contain ideas, research results, and literature studies in the field of Islamic Education. Edukasi Islami: Jurnal Pendidikan Islam Scope are: Al Quran and Hadith-based Islamic Education, Media and Learning Resources in ...