Jurnal Ekonomi
Vol. 13 No. 03 (2024): Jurnal Ekonomi, Edition July -September 2024

The Effect Of Social Support On Purchase Intention With Consumer Trust As A Mediating Variable Study On Consumers Tiktok Shop Bandar Lampung City

Annisa Tri Widya (Unknown)
Febrian Eko Saputra (Unknown)



Article Info

Publish Date
22 Aug 2024

Abstract

The purpose of this study was to analyze and discuss social support on purchase intention with consumer confidence as a mediating variable for TikTok Shop consumers in Bandar Lampung City. This study uses a quantitative approach using a questionnaire for data collection. The population in this study were people in Bandar Lampung City who had made purchases through TikTok Shop. Because accurate data has not been found regarding the people of Bandar Lampung city who have made purchases through TikTok Shop, this study uses a non-probability sampling method with the sampling technique, namely purposive sampling (sampling through specific criteria and characteristics). Non-probability sampling is used with the target of the people of Bandar Lampung city who have made purchases through TikTok Shop. Data analysis was carried out using Structural Equation Modeling (SEM) Partial Least Square (PLS). The results showed that social support has a significant effect on purchase intention through consumer trust at TikTok Shop in Bandar Lampung City. Social support affects consumer trust. Trust affects purchase intention. Social support affects purchase intention. Trust mediates social support on purchase intention.

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Journal Info

Abbrev

Ekonomi

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal Ekonomi [p. ISSNĀ 2301-6280, e. ISSNĀ 2721-9879] is a peer-reviewed journal published Half times a year (June, and December) by SEAN Institute. Jurnal Ekonomi is intended to be the journal for publishing articles reporting the results of economics research. Jurnal Ekonomi invites manuscripts ...