International Journal of Contemporary Sciences (IJCS)
Vol. 1 No. 6 (2024): April 2024

The Influence of E-Service Quality on Improving the Performance of The UKT Information System Mediated by Perceived Ease of Use at Palangka Raya University

Tahasak (Unknown)
Rinto Alexandro (Unknown)



Article Info

Publish Date
30 Apr 2024

Abstract

Research in the field of marketing management that leads to practices and policies in technology-based service systems in improving performance. Transparency in payment of educational fees and information is very important with digital information systems. The research was conducted at Palangka Raya University, Central Kalimantan Province, Indonesia. The role of perceived ease of use is also very supportive for people to obtain and use educational fee payment applications. This type of quantitative research uses a questionnaire of 100 respondents in the community who have used e-services, and analyzed using SEM PLS 4.0. The research results show the significant performance of a single tuition information system as information in paying education and fees. Furthermore, the results show that it is very important to manage information systems with a perceived ease of use digital policy. So the implications of these results are to improve information system performance by increasing e-service quality and perceived ease of use at universities

Copyrights © 2024






Journal Info

Abbrev

ijcs

Publisher

Subject

Religion Humanities Decision Sciences, Operations Research & Management Education

Description

International Journal of Contemporary Sciences (IJCS) is an online, peer-reviewed international research journal that addresses both applied and theoretical issues. The scope of the journal encompasses research articles, case studies, original research reports, reviews, and scientific commentaries ...