Journal of Innovation Research and Knowledge
Vol. 4 No. 5: Oktober 2024

ANALYSIS OF THE IMPLEMENTATION OF STRATEGIC MANAGEMENT IN INCREASING HOSPITAL COMPETITIVENESS IN THE DIGITAL ERA

Bahari, Eko Satrio (Unknown)
Ellyana Ellyana (Unknown)
Yani Restiani Widjaja (Unknown)
Purwadhi, Purwadhi (Unknown)



Article Info

Publish Date
04 Oct 2024

Abstract

Research Objectives: This study aims to analyze the implementation of strategic management in enhancing hospital competitiveness in the digital era, identify critical success factors, and explore the challenges faced by hospitals in their digital transformation process. Research Methods: The study employs a mixed-method approach, combining quantitative methods through surveys of 200 middle and senior managers from 50 hospitals in Indonesia, and qualitative methods through in-depth interviews with 20 hospital executives. Data analysis involves structural equation modeling (SEM) for quantitative data and thematic analysis for qualitative data. Research Results: Effective implementation of digital strategic management has been shown to improve hospital competitiveness through increased service innovation, improved quality of care, and enhanced patient satisfaction. Critical success factors include strong top management support, technological readiness, and a culture of innovation. Key challenges include resistance to change, budget constraints, and digital competency gaps. The study proposes a "Dynamic Digital Capability Framework for Hospitals" (DDCFH) as an adaptive model for digital transformation in healthcare settings. Conclusion: Successful digital transformation in hospitals requires a holistic approach that aligns digital strategies with organizational capabilities and environmental demands. The study emphasizes the importance of digital leadership, change management, and strategic partnerships in navigating the complexities of digital transformation in the healthcare sector.

Copyrights © 2024






Journal Info

Abbrev

JIRK

Publisher

Subject

Humanities Economics, Econometrics & Finance Education Health Professions Law, Crime, Criminology & Criminal Justice Social Sciences

Description

Journal of Innovation Research and Knowledge, published by Bajang Institute. Published in two formats, print and online, print version of ISSN: 2798-3471 and the online version of ISSN: 798-3641, both of which are published every month. The scope of the journal studies broadly includes: Culture (a ...