Jurnal Manajemen Bisnis dan Keuangan
Vol 5 No 2 (2024): Oktober 2024

Peran Teknologi Blockchain dalam Meningkatkan Kepercayaan Konsumen dan Keamanan Data Privasi pada Platform E-Commerce di Indonesia

Lisdayanti, Annisa (Unknown)
Padmanegara, Oliver Hasan (Unknown)



Article Info

Publish Date
24 Oct 2024

Abstract

This study examines the role of blockchain technology in enhancing consumer trust and data privacy security on e-commerce platforms in Indonesia. The rapid growth of e-commerce in Indonesia has transformed shopping patterns and economic interactions, but it has also raised concerns regarding data security and privacy. Through a systematic literature review of recent research (2017-2023), this study identifies key factors influencing consumer trust in e-commerce, including website quality, vendor reputation, and transaction security. The study also investigates the potential of blockchain technology to address trust and data security issues on e-commerce platforms. The findings suggest that blockchain can improve transaction transparency, security, and efficiency, though its implementation still faces technical and regulatory challenges. This study highlights the importance of a holistic approach in building consumer trust, involving technical, social, and psychological aspects. The implications of this research provide valuable insights for e-commerce platform developers, policymakers, and researchers in the fields of technology and consumer behavior.

Copyrights © 2024






Journal Info

Abbrev

jmbk

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal Manajemen Bisnis dan Keuangan (JMBK) memuat artikel ilmiah di bidang manajemen, bisnis, keuangan, dan akuntansi, baik konvensional maupun syariah. Meliputi; manajemen keuangan, pemasaran, operasional, SDM, bisnis, kewirausahaan, keuangan, akuntansi, auditing, dan bidang-bidang serupa ...