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All Journal Jurnal Ilmiah Ekonomi Islam Jurnal Manajemen Bisnis dan Keuangan International Journal of Mathematics, Statistics, and Computing
Padmanegara, Oliver Hasan
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Computer Science & IT Economics, Econometrics & Finance Mathematics Social Sciences

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Peran Teknologi Blockchain dalam Meningkatkan Kepercayaan Konsumen dan Keamanan Data Privasi pada Platform E-Commerce di Indonesia Lisdayanti, Annisa; Padmanegara, Oliver Hasan
Jurnal Manajemen Bisnis dan Keuangan Vol 5 No 2 (2024): Oktober 2024
Publisher : https://jurnal.binamandiri.ac.id/

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51805/jmbk.v5i2.245

Abstract

This study examines the role of blockchain technology in enhancing consumer trust and data privacy security on e-commerce platforms in Indonesia. The rapid growth of e-commerce in Indonesia has transformed shopping patterns and economic interactions, but it has also raised concerns regarding data security and privacy. Through a systematic literature review of recent research (2017-2023), this study identifies key factors influencing consumer trust in e-commerce, including website quality, vendor reputation, and transaction security. The study also investigates the potential of blockchain technology to address trust and data security issues on e-commerce platforms. The findings suggest that blockchain can improve transaction transparency, security, and efficiency, though its implementation still faces technical and regulatory challenges. This study highlights the importance of a holistic approach in building consumer trust, involving technical, social, and psychological aspects. The implications of this research provide valuable insights for e-commerce platform developers, policymakers, and researchers in the fields of technology and consumer behavior.
Unpacking the Impact of Digital Touchpoint Excellence and Switching Resilience on Building Millennial Loyalty and Financial Decision-Making at Phintraco Sekuritas Hapsari, Ayuningtyas Yuli; Anwar, Tezza Adriansyah; Sugiana, Neng Susi Susilawati; Widjatun, Vincentia Wahju; Padmanegara, Oliver Hasan
International Journal of Mathematics, Statistics, and Computing Vol. 3 No. 4 (2025): International Journal of Mathematics, Statistics, and Computing
Publisher : Communication In Research And Publications

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46336/ijmsc.v3i4.269

Abstract

The purpose of this study is to investigate the influence of Digital Touchpoint Excellence and Switching Resilience on Millennial Loyalty and Financial Decision-Making in the context of digital investment services at Phintraco Sekuritas. In particular, the study seeks to understand how high quality digital interactions and user resilience contribute to sustained loyalty among millennials in Java and Bali. A quantitative research method was employed using a structured online questionnaire distributed to millennial respondents aged 20–40 who actively use digital investment platforms. A sample of 384 respondents was selected through proportional random sampling across major cities in Java and Bali. The data were analyzed using Structural Equation Modeling (SEM) with AMOS to test the relationships among variables. The results reveal that Digital Touchpoint Excellence significantly influences both Financial Decision-Making and Millennial Loyalty, with Financial Decision-Making acting as a partial mediator. Furthermore, Switching Resilience strengthens the impact of Financial Decision-Making on Millennial Loyalty, indicating its role as a moderating variable. The findings suggest that creating seamless, personalized, and reliable digital touchpoints is crucial in enhancing user confidence in financial decisions, which in turn drives loyalty. This study provides practical implications for fintech service providers, emphasizing the importance of investing in digital customer experiences and resilience-building strategies to retain millennial users. Uniqueness of this study lies in its integrated approach that combines psychological resilience and digital UX excellence within a financial decision-making context, specifically targeting millennial behavior in the Indonesian capital market a perspective that remains underexplored in previous research. 
Analisis Transformasi Halal Awerness dan Teknologi Blockchain Terhadap Penguatan Halal Value Chain Di Indonesia Effendi, Kharisya Ayu; Mukhlis, Tanti Irawati; Padmanegara, Oliver Hasan; Widajatun, Vincentia Wahju
Jurnal Ilmiah Ekonomi Islam Vol. 9 No. 3 (2023): JIEI : Vol.9, No.3, 2023
Publisher : ITB AAS INDONESIA Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jiei.v9i3.10383

Abstract

The purpose of this study is to see whether Halal Awernes can influence the strengthening of the Halal Value Chain, also to see whether Blockchain Technology can affect the strengthening of the Halal Value Chain. This research method uses a quantitative method that proves the theory or results of previous research. The data used are SMEs in Indonesia, with a random sampling method using the formula according to (HOSMER et al., 1997). So that the obtained data that must be taken amounted to 96 respondents throughout Indonesia. Data analysis uses SPSS 26. The results of this study are Halal Awerness and Blockchain Technology have a positive and significant effect on the Halal Value Chain. This means that, the higher the halal awerness of MSMEs towards halal products will further strengthen the implementation of the Halal Value Chain in Indonesia. The higher understanding and use of blockchain technology in MSMEs will further strengthen the implementation of the Halal Value Chain in Indonesia.
Co-Authors Anwar, Tezza Adriansyah Effendi, Kharisya Ayu Hapsari, Ayuningtyas Yuli Lisdayanti, Annisa Mukhlis, Tanti Irawati Sugiana, Neng Susi Susilawati Vincentia Wahju Widajatun Widjatun, Vincentia Wahju