JURNAL MANAJEMEN INDUSTRI DAN LOGISTIK
Vol. 8 No. 2 (2024): November 2024

Analysis Of Vendor Performance Appraisal In The Airfreight Export Division Using The Analytic Hierarchy Process Method (Case Study: Dhl Global Forwarding Indonesia 2020)

Agusinta, Lira (Unknown)
Juhri, Apsada (Unknown)
Fahrial, Peppy (Unknown)
Ariohadi, Mohammad Wisanggeni (Unknown)



Article Info

Publish Date
28 Nov 2024

Abstract

The purpose of this study was to determine the results of measurements of the priority vendors of the two vendors used by the company in the process of shipping export goods or shipment. This study uses the AHP-Likert Scale (Analytic Hierarchy Process) method where the Likert scale is used as a comparison. Problem solving is done by making research using qualitative research methodology with descriptive elaboration. Data collection is done by giving or making questionnaires to get the weight of the assessment carried out by inferring with AHP and Likert from the data collected through questionnaires shared where the respondents came from respondents who have dedication and direct links as well as have the capability to provide vendor performance assessments. The results of the research that were tested from the level of consistency were divided into 4 criteria, namely; Price, Service, Quality and Reliability and from the results of the qualitative calculation method by distributing questionnaires from 10 experts for two existing vendors, namely MSA Kargo and Andima, where MSA Kargo got a weight value of 22.84 and Andima got a weight value of 10.66.

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Journal Info

Abbrev

JMIL

Publisher

Subject

Decision Sciences, Operations Research & Management Engineering Industrial & Manufacturing Engineering Transportation

Description

Jurnal Manajemen Industri dan Logistik (Industrial and Logistic Management Journal) JMIL, invites academician/researchers/contributors to submit research papers, technical papers, conceptual papers, and case study reports in the scope of Logistics Management, Industrial Marketing, and International ...