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All Journal JURNAL MANAJEMEN INDUSTRI DAN LOGISTIK Greenation International Journal of Law and Social Sciences
Lira Agusinta
Institut Transportasi dan Logistik Trisakti, Jakarta, Indonesia.
Decision Sciences, Operations Research & Management Engineering Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Social Sciences Transportation

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Analysis Of Vendor Performance Appraisal In The Airfreight Export Division Using The Analytic Hierarchy Process Method (Case Study: Dhl Global Forwarding Indonesia 2020) Lira Agusinta; Apsada Juhri; Peppy Fahrial; Mohammad Wisanggeni Ariohadi
Jurnal Manajemen Industri dan Logistik Vol. 8 No. 2 (2024): JMIL, (6 original research articles) were authored/co-authored by 29 authors fr
Publisher : Politeknik APP Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30988/jmil.v8i2.1453

Abstract

The purpose of this study was to determine the results of measurements of the priority vendors of the two vendors used by the company in the process of shipping export goods or shipment. This study uses the AHP-Likert Scale (Analytic Hierarchy Process) method where the Likert scale is used as a comparison. Problem solving is done by making research using qualitative research methodology with descriptive elaboration. Data collection is done by giving or making questionnaires to get the weight of the assessment carried out by inferring with AHP and Likert from the data collected through questionnaires shared where the respondents came from respondents who have dedication and direct links as well as have the capability to provide vendor performance assessments. The results of the research that were tested from the level of consistency were divided into 4 criteria, namely; Price, Service, Quality and Reliability and from the results of the qualitative calculation method by distributing questionnaires from 10 experts for two existing vendors, namely MSA Kargo and Andima, where MSA Kargo got a weight value of 22.84 and Andima got a weight value of 10.66.
The Influence of English Language Competence, Digital Literacy, Grit, and Technostress on Ship Crew Performance Mediated by Human Capital Capability Indang Noerkajati; Edi Abdurachman; Olfebri Olfebri; Librita Arifiani; Lira Agusinta; Tri Cahyadi
Greenation International Journal of Law and Social Sciences Vol. 4 No. 4 (2026): (GIJLSS) Greenation International Journal of Law and Social Sciences (September
Publisher : Greenation Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/gijlss.v4i4.1485

Abstract

Crew performance determines the safety and operational efficiency of shipping companies, yet human factors remain the dominant cause of maritime accidents. This study aims to analyze the influence of English language competence, digital literacy, grit, and technostress on crew performance, with human capital capability serving as a mediating variable. A quantitative approach was employed, utilizing a survey of 316 seafarers from shipping companies in Indonesia, and the data were analyzed using partial least squares structural equation modeling (PLS-SEM) via SmartPLS. The results indicate that: 1) English language competence has a positive and significant effect on human capital capability; 2) Digital literacy has a positive and significant effect on human capital capability; 3) Grit has a positive and significant effect on human capital capability; 4) Technostress does not have a significant effect on human capital capability; 5) English language competence does not have a significant effect on crew performance; 6) Digital literacy does not have a significant effect on crew performance; 7) Grit has a positive and significant effect on crew performance; 8) Technostress does not have a significant effect on crew performance; 9) Human capital capability has a positive and significant effect on crew performance; 10) Human capital capability fully mediates the effect of English language competence on crew performance; 11) Human capital capability fully mediates the effect of digital literacy on crew performance; 12) Human capital capability partially mediates the effect of grit on crew performance; 13) Human capital capability does not mediate the effect of technostress on crew performance. Shipping companies need to enhance crew performance by strengthening human capital capability through maritime English training, digital literacy development, and mental resilience building. The novelty of this study lies in examining human capital capability as a mediating mechanism among Indonesian seafarers.
Co-Authors Apsada Juhri Edi Abdurachman Indang Noerkajati Librita Arifiani Mohammad Wisanggeni Ariohadi Olfebri Olfebri Peppy Fahrial Tri Cahyadi