Jurnal Penkomi : Kajian Pendidikan dan Ekonomi
Vol 8 No 1 (2025): Jurnal Penkomi : Kajian Pendidikan dan Ekonomi

Dampak Strategi Pemasaran Digital terhadap Loyalitas Konsumen di E-Commerce: Studi Kasus Shopee Indonesia

Muhajirin, Muhajirin (Unknown)
Purnama, Ita (Unknown)
Sumbawati, Novi Kadewi (Unknown)



Article Info

Publish Date
10 Jan 2025

Abstract

This study aims to analyze the impact of digital marketing strategies on consumer loyalty in the Shopee Indonesia e-commerce platform. Digital marketing encompasses various methods such as digital advertising, social media, loyalty programs, and flash sales, which are employed to attract and retain consumers. The study uses a quantitative approach with a survey of 200 respondents who are active Shopee users. The results indicate that digital marketing has a significant influence on consumer loyalty, with loyalty programs having the greatest impact, followed by digital advertising, social media, and flash sales. A simple linear regression analysis shows that digital marketing accounts for 56% of the variation in consumer loyalty. This research highlights the importance of integrated digital marketing strategies to enhance consumer engagement and loyalty.

Copyrights © 2025






Journal Info

Abbrev

PK

Publisher

Subject

Humanities Economics, Econometrics & Finance Education Social Sciences

Description

Jurnal Pendidikan dan EKonomi (PenKoMi) merupakan Jurnal Program Studi Pendidikan Ekonomi STKIP Bima. Jurnal PenKoMi memuat artikel hasil penelitian dan hasil pemikiran di bidang pendidikan dan ekonomi, berisikan laporan hasil penelitian, hasil gagasan konseptual, dan critical review di bidang ...