Socius: Social Sciences Research Journal
Vol 2, No 5 (2024): December

Hardware Digital Banking Syariah: Tantangan dan Solusi

Rangkuti, Laila Rahmayuni (Unknown)
Anggreini, Maycika (Unknown)
Pratika, Ocha (Unknown)
Andrerico, Vicky Febima (Unknown)
N, Nurbaiti (Unknown)



Article Info

Publish Date
14 Dec 2024

Abstract

The development of digital technology has brought major changes in the banking industry, including Islamic banking which is now increasingly focusing on digital banking services. This research aims to identify the challenges faced and solutions applied in the use of hardware, such as ATMs, in supporting Islamic digital banking services. By using a qualitative descriptive method through case studies, this study highlights the aspects of security, network stability, and hardware operational costs which are often the main obstacles. The findings suggest that some common issues, such as transaction failures due to unstable networks and high maintenance costs, affect service efficiency. To overcome these obstacles, Islamic banks are expected to improve control management over hardware and implement damage prevention measures. This research provides practical insights for Islamic banks in maximizing digital services and increasing customer satisfaction, as well as offering a theoretical foundation for the development of sharia-based digital banking systems in the future.

Copyrights © 2024






Journal Info

Abbrev

Socius

Publisher

Subject

Religion Arts Humanities Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media

Description

Socius: Jurnal Penelitian Ilmu-ilmu Sosial is a multi and interdisciplinary peer-reviewed academic research journal serving the broad social sciences community. The journal welcomes excellent contributions that advance our understanding on a broad range of topics including anthropology, sociology, ...