<![CDATA[The utilization of software-based automation technology in the internet network distribution process is currently relatively expensive, while conventional configuration methods cause inefficient use of time, cost, and energy. The time spent is about 5 minutes for each configuration process. The waiting time for a queue of 5 customers with 1 technician is 20 minutes. This problem can be solved by applying the concept of network automation using the Zero Touch Provisioning method, which can increase time efficiency to 5 seconds for each configuration process. Additionally, the use of Priority and Round-Robin algorithms is very helpful in overcoming queue management problems, allowing the server to work according to the desired process logic. The results showed an average wait time of 7.6 seconds with a quantum value of 10. This value was obtained in the process of 5 customer queues with 1 server.]]>
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