JSEH (Jurnal Sosial Ekonomi dan Humaniora)
Vol. 10 No. 3 (2024): JURNAL SOSIAL EKONOMI DAN HUMANIORA

Implementasi Total Quality Management (TQM) Pada Koperasi Syari’ah Di Kabupaten Lombok Utara

Sari, Dian Aulia Mutia (Unknown)
Mansur, Zainuddin (Unknown)
Mulhimmah, Baiq Ratna (Unknown)



Article Info

Publish Date
30 Sep 2024

Abstract

The purpose of this study is to analyze the implementation of Total Quality Management (TQM) in Sharia Cooperatives in North Lombok Regency. The research method used is qualitative research. The research data is described or explained in the form of descriptions according to the actual situation. There are two sources of data in this study, namely primary data and secondary data. Data collection techniques are carried out by observation, interviews and documentation. Data analysis is carried out by collecting data, reducing data, presenting data, and drawing conclusions or verification. The results of this study indicate that the implementation of Total Quality Management (TQM) in Sharia Cooperatives in North Lombok Regency is carried out by referring to the management function itself which includes planning, organizing, actuating and controlling which are carried out effectively and efficiently. In addition, the implementation of Total Quality Management (TQM) (society), respect for people, management based on facts and continuous or ongoing improvement and implementing standard operating procedures in cooperative management.

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Journal Info

Abbrev

jseh

Publisher

Subject

Humanities Economics, Econometrics & Finance Education Social Sciences Other

Description

Jurnal Sosial, Ekonomi dan Humaniora (JSEH) adalah jurnal akademik direview dengan sistem peer review. Pertama kali terbit pada tahun 2015 di Lembaga Penelitian Universitas Mataram terbit setiap enam bulan sekali, yaitu Bulan Juni dan Desember Mulai tahun 2022 diterbitkan setiap tiga bulan sekali ...