Jurnal Ilmiah Informatika dan Ilmu Komputer
Vol. 3 No. 2 (2024): Volume 3 Number 2 September 2024

Penerapan Root Assessment Method dan Pembobotan ROC untuk Evaluasi Kinerja Tim Penjualan

Yudhistira, Aditia (Unknown)
Wahyudi, Agung Deni (Unknown)
Nuryaman, Yosep (Unknown)



Article Info

Publish Date
30 Sep 2024

Abstract

The performance of the sales team is one of the important indicators of a company's success, which is measured through the achievement of sales targets, negotiation skills, and efficiency in managing customer relationships. Problems in the appraisal of sales team performance often arise due to various factors that affect objectivity and fairness in evaluation. One of the main problems is the lack of consistent assessment standards, where each team member may be assessed with different assessment opinions, leading to bias in evaluation results. The application of the Root Assessment Method and ROC Weighting in the performance evaluation of the sales team is an innovative and effective approach to improve productivity and team performance. The combination of these two methods not only facilitates in-depth analysis of individual and team performance, but also supports strategic decision-making in the continuous development and improvement of sales team capabilities. The results of the sales team's performance evaluation assessment ranking, Team J ranked first with a final score of 4.3981, showing the most superior performance among the entire team. In second place, Team G obtained a score of 4.388, followed by Team D in third place with a score of 4.3752. These results provide a comprehensive picture of each team's performance rankings, with Team J showing top performance, while Team F needs further improvement.

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Journal Info

Abbrev

jima-ilkom

Publisher

Subject

Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management

Description

Jurnal Ilmiah Informatika dan Ilmu Komputer (JIMA-ILKOM) is a periodical scientific journal that contains research results in the field of informatics and computer science from all aspects of theory, practice and application. Papers can be in the form of technical papers or surveys of recent ...