Journal of Entrepreneurship & Business
Vol. 5 No. 3 (2024): Journal of Entrepreneurship and Business (October)

The Role of E-Wallets, Service Quality, and Social Entrepreneurship in Enhancing Business Competitiveness

Irany Windhyastiti (Universitas Merdeka Malang)
Prastyawan, Ayub (Unknown)
Puspaari, Ernita Dian (Unknown)
Windhyastiti, Irany (Unknown)
Khouroh, Umu (Unknown)



Article Info

Publish Date
29 Aug 2024

Abstract

Purpose: This paper investigates the impact of using e-wallets, service quality, and social entrepreneurship on the competitiveness of MSMEs participants. Method: This study used a sample of 105 respondents who were active members of MSMEs in Sukun Market. These respondents ranged in age from 17 to 72 years old, indicating a broad spectrum of age groups and experiences, which provides a broad understanding of the demographic involved in MSMEs within this area. The method employed in this research included validity and reliability tests to examine the research instrument: a questionnaire, determination coefficient (R-Square), F-Square testing, and hypothesis testing. The testing was conducted using simple regression analysis. Result: The result of the study indicates that the use of e-wallets, service quality, and social entrepreneurship has a 66 percent influence on the competitiveness of MSMEs participants. Therefore, the variables have a positive and significant effect on the competitiveness of MSMEs participants in Sukun Market, Tanjungrejo Village, Malang City.

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Journal Info

Abbrev

jerb

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

Journal of Entrepreneurship & Business (JEB) publishes all forms of quantitative and qualitative research articles and other scientific studies related to the field Accounting & Financial Management, E-Business Management, Entreprenuerhsip, Human Resources Management, Marketing Management, Operation ...