Jurnal Ilmiah Sinus
Vol 23, No 1 (2025): Vol. 23 No. 1, Januari 2025

Sentiment Analysis Of Fiverr Application Reviews Using TF-IDF Feature

Wahyu Utami, Yustina Retno (Unknown)
Farisi, Salman Al (Unknown)



Article Info

Publish Date
03 Jan 2025

Abstract

Most people are interested in being a freelancer. This happens because of the rapid development of technology, making it easier for people to move and providing many choices in determining the type of work. One of the most popular freelance apps is the Fiverr App. The Fiverr application has received many reviews from its users, both positive, negative, and neutral. This study aims to obtain the results of sentiment classification analysis of Fiverr Application user ratings on Google Play sites using the Naïve Bayes Classifier method. Data collection on Fiverr App reviews uses web scraping techniques through the Google Collab website. The data that has been obtained is then labeled between positive, negative, or neutral. After being labeled, text preprocessing and TF-IDF weighting are carried out in each review. Furthermore, the classification uses the Naïve Bayes model with 454 data training and 454 data testing. The classification results show that Fiver App reviews a total of 454 data tests, showing a percentage of accuracy of 85,24%, precision of 97,59%, and recall of 88.20%

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Journal Info

Abbrev

e-jurnal_SINUS

Publisher

Subject

Computer Science & IT

Description

Jurnal Ilmiah SINUS is a magazine published twice a year, wherein one issue there are seven articles. Jurnal Ilmiah SINUS as a communication medium to report the results of field research, library research, observations or opinions on problems arising related to the development of information ...