JPEK (Jurnal Pendidikan Ekonomi dan Kewirausahaan)
Vol 8 No 3 (2024): JPEK (Jurnal Pendidikan Ekonomi dan Kewirausahaan)

Understanding Information System Continuance Intention In The Indonesian Public Sector

Prasetyo, Adi (Unknown)
Syaebani, Muhammad Irfan (Unknown)



Article Info

Publish Date
25 Dec 2024

Abstract

Employing the framework of the Expectation Confirmation Model within the Indonesian public sector context. This research endeavoured to explore the impact of satisfaction, self-efficacy, perceived usefulness, enjoyment, and confirmation on the continuance intention of information systems. The study engaged 436 employees from the Indonesian State Revenue Organization as participants. Utilizing a 7-point Likert scale, online surveys were administered to collect data, subsequently subjected to analysis employing Lisrel 8.8 and Structural Equation Modelling (SEM). The results suggested that self-efficacy and confirmation were strong predictors of perceived usefulness. There existed a strong and positive association between confirmation and satisfaction, perceived usefulness and satisfaction as well as enjoyment and satisfaction. Satisfaction acted as a partial mediation variable between perceived usefulness and continuance intention as well as between enjoyment and continuance intention. Hereafter, the relationship between self-efficacy and continuance intention was influenced by perceived usefulness as the indirect-only mediator. In addition, the relationship between confirmation and continuance intention was influenced by satisfaction as the indirect-only mediator. Ultimately, the continuance intention in information systems was strongly associated with satisfaction, enjoyment,  and perceived usefulness

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Journal Info

Abbrev

jpek

Publisher

Subject

Economics, Econometrics & Finance Education

Description

Jurnal Pendidikan Ekonomi dan Kewirausahaan (jpek) terbit dua kali setahun pada bulan juni dan desember. Memuat artikel, riset maupun pemikiran-pemikiran kritis tentang pendidikan ekonomi, ekonomi, dan kewirausahaan yang relevan bagi pengembangan profesi dan praktek ilmu ekonomi. ...