Tax Literacy and Leadership Agility: Indigenous Peoples Awareness in Paying Taxes
2024: AAPA-EROPA-AGPA-IAPA International Conference 2024 Towards World Class Bureaucracy

Evaluation of Social Minimum Services: A Case Study in Gorontalo Province, Indonesia

Soedjono Adam, Erfirmansyah (Unknown)
Tahir, Arifin (Unknown)
Abdussamad, Zuchri (Unknown)
Aneta, Yanti (Unknown)



Article Info

Publish Date
21 Nov 2024

Abstract

This study aims to evaluate the Minimum Service Standard policy in the social sector in Gorontalo Province. The implementation of Minimum Service Standards in the social sector in Gorontalo Province has still not reached the expected optimal target. Some of the main factors that affect the implementation of the Minimum Service Standards in this area include budget limitations, lack of adequate service facilities, and weak coordination between related institutions. This study uses a retroactive evaluation approach to assess the extent to which the implementation of this policy is running, focusing on the potential, policy, and impact of the implementation of the Minimum Service Standards in the field. Based on the results of the analysis, it was found that the achievement of the Minimum Service Standards indicator in several categories is still low, especially in services for people with disabilities, abandoned children, and the elderly in social institutions. This shortage is caused by limited regional budget allocation, lack of professionals, and the absence of more detailed derivative regulations to support policy implementation at the operational level. In addition, the synergy between institutions in the implementation of social programs is also not optimal, resulting in the low quality of services provided to the community. The implications of these findings show that there is a need for the preparation of more specific derivative regulations, institutional capacity building, and more adequate budget allocation to support the implementation of Minimum Service Standards in Gorontalo Province. With improvements in these three aspects, it is hoped that the quality of social services in Gorontalo Province can meet national standards and have a more positive impact on the welfare of people in need. This research makes an important contribution to more effective policy-making in efforts to optimize social services in accordance with the Minimum Service Standards.

Copyrights © 2024






Journal Info

Abbrev

proceedings

Publisher

Subject

Computer Science & IT Decision Sciences, Operations Research & Management Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences

Description

Over the last ten years, the world has been gripped by rapid, wide ranging changes. The world today is a society that is experiencing and living a new world order, which many today refer to as the “global and digital society”. Rapid advancements in information technology have made territorial ...