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All Journal Tax Literacy and Leadership Agility: Indigenous Peoples Awareness in Paying Taxes International Journal of Education and Social Science (IJESS)
Soedjono Adam, Erfirmansyah
Unknown Affiliation
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Education Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Evaluation of Social Minimum Services: A Case Study in Gorontalo Province, Indonesia Soedjono Adam, Erfirmansyah; Tahir, Arifin; Abdussamad, Zuchri; Aneta, Yanti
Iapa Proceedings Conference 2024: AAPA-EROPA-AGPA-IAPA International Conference 2024 Towards World Class Bureaucracy
Publisher : Indonesian Association for Public Administration (IAPA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30589/proceedings.2024.1116

Abstract

This study aims to evaluate the Minimum Service Standard policy in the social sector in Gorontalo Province. The implementation of Minimum Service Standards in the social sector in Gorontalo Province has still not reached the expected optimal target. Some of the main factors that affect the implementation of the Minimum Service Standards in this area include budget limitations, lack of adequate service facilities, and weak coordination between related institutions. This study uses a retroactive evaluation approach to assess the extent to which the implementation of this policy is running, focusing on the potential, policy, and impact of the implementation of the Minimum Service Standards in the field. Based on the results of the analysis, it was found that the achievement of the Minimum Service Standards indicator in several categories is still low, especially in services for people with disabilities, abandoned children, and the elderly in social institutions. This shortage is caused by limited regional budget allocation, lack of professionals, and the absence of more detailed derivative regulations to support policy implementation at the operational level. In addition, the synergy between institutions in the implementation of social programs is also not optimal, resulting in the low quality of services provided to the community. The implications of these findings show that there is a need for the preparation of more specific derivative regulations, institutional capacity building, and more adequate budget allocation to support the implementation of Minimum Service Standards in Gorontalo Province. With improvements in these three aspects, it is hoped that the quality of social services in Gorontalo Province can meet national standards and have a more positive impact on the welfare of people in need. This research makes an important contribution to more effective policy-making in efforts to optimize social services in accordance with the Minimum Service Standards.
Improving Social Welfare: Evaluation of Minimum Service Standards In Gorontalo Province Soedjono Adam, Erfirmansyah; Tahir, Arifin; Abdussamad, Zuchri; Hamim, Udin; Aneta, Yanti
IJESS International Journal of Education and Social Science Vol. 5 No. 2 (2024): VOL 5 NO 2 OCTOBER 2024
Publisher : INTERNATIONAL PENELITI EKONOMI, SOSIAL, DAN TEKNOLOGI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56371/ijess.v5i2.366

Abstract

This study evaluates the implementation of Minimum Service Standards (SPM) in the social sector in Gorontalo Province, which aims to improve the welfare of vulnerable communities such as people with disabilities, neglected children, and the elderly. A descriptive-qualitative approach is used to analyze target achievement, service facilities, human resource (HR) capacity, and cooperation between stakeholders.The results of the study show an increase in SPM achievement from 55.46% in 2022 to 70.30% in 2023. However, service facilities and HR competencies still need improvement. Cross-sectoral collaboration helps overcome obstacles, but is not yet fully optimal. Opportunities for improvement include service digitalization, HR training, and strengthening partnerships. Strategic recommendations include increasing the budget, developing a policy roadmap, and public education campaigns. These steps are expected to encourage the achievement of more effective SPM to improve social welfare in Gorontalo.
Co-Authors arifin tahir Udin Hamim Yanti Aneta Zuchri Abdussamad