JINAV: Journal of Information and Visualization
Vol. 5 No. 2 (2024)

Utilization of Virtual Assistance (Chatbot) for an Integrated Information Portal as Part of a Marine Tourism Promotion Strategy in Banten.

Hamdan, Hamdan (Unknown)
Romli, Ombi (Unknown)
Auliana, Sigit (Unknown)
Permana, Basuki Rakhim Setya (Unknown)

Article Info

Publish Date
31 Dec 2024

Abstract

This study aims to develop and analyze the implementation of Virtual Assistance (Chatbot) as an integrated information medium for marine tourism promotion in Banten Province. The chatbot technology is designed to provide easy access to real-time information about tourist destinations for prospective visitors. The research was conducted at several popular beaches in Banten, such as Carita, Anyer, Sawarna, and Tanjung Lesung. Through surveys of visitors and tourism operators, data on the effectiveness of chatbots were collected and analyzed. The results show that the implementation of chatbots helps improve tourist satisfaction in information-seeking and strengthens the promotion of marine tourism in Banten.

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Journal Info
JINAV: Journal of Information and Visualization
Website

Abbrev

jinav

Publisher

PT. Mattawang Mediatama Solution

Subject

Computer Science & IT Decision Sciences, Operations Research & Management Engineering Library & Information Science Mathematics

Description

JINAV: Journal of Information and Visualization is an international peer-reviewed open-access journal dedicated to interchange for the results of high-quality research in all aspects of information science and technology, data, knowledge, communication, and their visualization. The journal publishes ...