Nuansa Informatika
Vol. 19 No. 1 (2025): Nuansa Informatika 19.1 Januari 2025

Cinema e-Ticket Application Design and Usability Evaluation Using SUS

Marta Lenah Haryanti (Universitas Bunda Mulia)
Fedelis Fraderic (Unknown)
Sherren Hartono (Unknown)
Jonathan Salim (Unknown)



Article Info

Publish Date
31 Jan 2025

Abstract

The internet has become an essential need in the digital era, facilitating various activities, including e-commerce, supported by advances in Information and Communication Technology (ICT). One form of its implementation is an online cinema ticket booking application, which offers convenience in choosing showtimes, seats, and payments. This study aims to analyze user needs in online cinema ticket booking and design an interface mobile application design that is evaluated using the System Usability Scale (SUS) method. The approach used is User-Centered Design (UCD), which focuses on user experience. The results of the study showed that the evaluation of usability testing with SUS from 30 respondents produced an average score of 81.583 (grade A), which indicates a very good level of application usability. This study recommends the application of the SUS method and the development of a UCD-based design to improve the user experience of the cinema e-ticket application, with the potential for further optimization through variations in evaluation methods and increasing the number of respondents

Copyrights © 2025






Journal Info

Abbrev

ilkom

Publisher

Subject

Computer Science & IT

Description

NUANSA INFORMATIKA adalah jurnal peer-review tentang Informasi dan Teknologi yang mencakup semua cabang IT dan sub-disiplin termasuk Algoritma, desain sistem, jaringan, game, IoT, rekayasa Perangkat Lunak, aplikasi Seluler, dan ...