Journal Of Management Analytical and Solution (JoMAS)
Vol. 5 No. 1 (2025): Journal Of Management Analytical and Solution (JOMAS)

The Effect of Work Experience, Work Communication, and Self Efficacy on Employee Performance at The Royal Pita Maha Resort Ubud, Gianyar

Dewa Ayu Nyoman Oka Sulastri (Unknown)
Ni Wayan Eka Mitariani (Unknown)
I Gede Yudhi Hendrawan (Unknown)



Article Info

Publish Date
31 Jan 2025

Abstract

Hotel is one of the most popular accommodation services for tourists. In companies that provide accommodation services, of course, they must pay attention to the quality of their human resources because it will affect performance within the company. There is a phenomenon of decreased realization of company revenue along with customer complaints submitted on google reviews. Therefore, this study was conducted to examine the effect of work experience, work communication, and self efficacy on employee performance at The Royal Pita Maha Resort Ubud. The population in this study were employees at The Royal Pita Maha Resort Ubud, which numbered 85 employees. The sampling technique used is saturated sampling technique with data analysis technique, namely multiple linear regression analysis technique. The results showed that work experience, work communication, and self efficacy had a positive and significant effect on employee performance. Resort management is expected to improve aspects of increasing work experience, work communication, and self efficacy.

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Journal Info

Abbrev

jomas

Publisher

Subject

Economics, Econometrics & Finance

Description

Journal Of Management Analytical and Solution (JoMAS) is a peer-reviewed journal (January, Mei and September) published by TALENTA Publisher and organized by Department of Management, Faculty Of Economics And Business Universitas Sumatera Utara as an open-access journal. It welcomes full research ...