Jurnal Ilmiah Hospitality Management
Vol. 15 No. 1 (2024): December 2024

The Impact of Leadership and Work Environment on Employee Performance at Aloft Bali Seminyak Hotel : Pengaruh Kepemimpinan dan Lingkungan Kerja terhadap Kinerja Karyawan Hotel Aloft Bali Seminyak

Permatasari, Nindy (Unknown)
Sihombing, Irene Hanna H. (Unknown)
Adinda, Clearesta (Unknown)



Article Info

Publish Date
19 Dec 2024

Abstract

This study examines the impact of leadership style and work environment on employee performance at the Aloft Bali Seminyak Hotel. Employee performance plays a crucial role in the success of any company, particularly in the hospitality industry, where service quality directly affects customer satisfaction and business outcomes. A good leadership style and a positive work environment can significantly enhance employee performance, while poor leadership and work conditions can detract from it. The study utilized a quantitative approach, collecting data from 42 respondents through questionnaires using a 5-point Likert scale to assess 49 statement items. The data were analyzed using multiple linear regression, t-test, f-test, and the coefficient of determination, processed with SPSS version 26 for Windows. The results show that leadership style and work environment together explain 61% of the variance in employee performance, with the remaining 39% influenced by factors not explored in this study. The findings reveal that both leadership and work environment have a significant positive effect on employee performance. Effective leadership, characterized by support, motivation, and clear communication, boosts job satisfaction and productivity. Similarly, a conducive work environment, including appropriate work conditions and teamwork, contributes to enhanced employee engagement and performance. This study highlights the importance of leadership style and a supportive work environment in driving employee performance in the hospitality sector. It suggests that hotel management should prioritize leadership development and create a positive work environment to improve employee outcomes, which in turn can enhance the overall success of the organization.

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Journal Info

Abbrev

JIHM

Publisher

Subject

Social Sciences

Description

JIHM merupakan wadah kreatifitas dosen dalam menulis karya ilmiah dalam rangka memenuhi kewajiban Tri Dharma Perguruan Tinggi dan sebagai informasi ilmiah yang bisa dikembangkan bersama untuk tujuan pengalaman pengetahuan di kampus. JIHM berkomitmen merangsang penelitian berdampak tinggi dan ...