Economics, Business and Management Science Journal
Vol 5, No 1 (2025): Economics, Business and Management Science Journal, February

Understanding of Employee Perspectives on Leadership, Communication, and Information Technology as Job Satisfaction Factors at the Langsa City DPR Secretariat

Harahap, Maslan (Unknown)
Sulastri, Sulastri (Unknown)
Harahap, Muhammad Yusuf (Unknown)
Siregar, Muhammad Noor (Unknown)
Nasution, Venty Desy Y (Unknown)
Juli Isnaini, Dewi Budhihartini (Unknown)



Article Info

Publish Date
10 Feb 2025

Abstract

This study aims to analyze the perspective of employees on leadership, communication, and information technology as factors that affect job satisfaction in the Langsa City DPR Secretariat. The research method used is qualitative with a descriptive approach. Data were obtained through in-depth interviews, observations, and document analysis, which were then analyzed using data reduction, categorization, and conclusion drawing techniques. The results of the study show that participatory leadership style has a positive impact on job satisfaction, especially when employees are involved in decision-making and given trust in carrying out their duties. In the aspect of communication, obstacles occur in the lack of clarity of direction from the leadership and the lack of feedback, although the relationship between employees is generally quite good. Meanwhile, the use of information technology is still limited due to inadequate facilities and lack of training. In conclusion, leadership, communication, and information technology are interrelated in influencing employee job satisfaction. The improvement of these three factors can create a more conducive, productive, and supportive work environment that supports employee welfare. These findings provide practical recommendations to improve human resource management in government organizations.

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Journal Info

Abbrev

ebmsj

Publisher

Subject

Economics, Econometrics & Finance

Description

Economics, Business and Management Science Journal is a journal to manage Mahesa Research Center, for aims to serve as a medium of information and exchange of scientific articles between teaching, students, practitioners and ...