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All Journal Economics, Business and Management Science Journal
Juli Isnaini, Dewi Budhihartini
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Economics, Econometrics & Finance

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Understanding of Employee Perspectives on Leadership, Communication, and Information Technology as Job Satisfaction Factors at the Langsa City DPR Secretariat Harahap, Maslan; Sulastri, Sulastri; Harahap, Muhammad Yusuf; Siregar, Muhammad Noor; Nasution, Venty Desy Y; Juli Isnaini, Dewi Budhihartini
Economics, Business and Management Science Journal Vol 5, No 1 (2025): Economics, Business and Management Science Journal, February
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/ebmsj.v5i1.750

Abstract

This study aims to analyze the perspective of employees on leadership, communication, and information technology as factors that affect job satisfaction in the Langsa City DPR Secretariat. The research method used is qualitative with a descriptive approach. Data were obtained through in-depth interviews, observations, and document analysis, which were then analyzed using data reduction, categorization, and conclusion drawing techniques. The results of the study show that participatory leadership style has a positive impact on job satisfaction, especially when employees are involved in decision-making and given trust in carrying out their duties. In the aspect of communication, obstacles occur in the lack of clarity of direction from the leadership and the lack of feedback, although the relationship between employees is generally quite good. Meanwhile, the use of information technology is still limited due to inadequate facilities and lack of training. In conclusion, leadership, communication, and information technology are interrelated in influencing employee job satisfaction. The improvement of these three factors can create a more conducive, productive, and supportive work environment that supports employee welfare. These findings provide practical recommendations to improve human resource management in government organizations.
Co-Authors Harahap, Maslan Muhammad Yusuf Harahap, Muhammad Yusuf Nasution, Venty Desy Y Siregar, Muhammad Noor Sulastri Sulastri