JAMBIS : Jurnal Administrasi Bisnis
Vol 3, No 1: Februari 2023

ANALISIS PENERAPAN EMPLOYEE ENGAGEMENT DALAM UPAYA MENUNJANG KOMITMEN KERJA AIR TRAFFIC CONTROLLER (ATC) PADA PERUM LPPNPI BANDARA KERTAJATI

Totok Priyono (Institut Ilmu Sosial dan Manajemen STIAMI)
Sola Gratia Br Bukit (Institut Ilmu Sosial dan Manajemen STIAMI)
Eka Rofiyanti (Institut Ilmu Sosial dan Manajemen STIAMI)



Article Info

Publish Date
06 Feb 2023

Abstract

This study aims to determine how employee engagement is implemented, obstacles in the application of employee engagement, and solutions in resolving obstacles in implementing employee engagement in an effort to support the work commitment of Air Traffic Controller (ATC) at Kertajati Airport. This is based on the problem in which the age of Kertajati Airport is still relatively young, many employees want to move, and employees do not have strong emotional loyalty and attachment to Kertajati Airport, so that their work commitment can be said to be low. This research was conducted at Kertajati Airport from May 2020 to September 2020. This research used a qualitative approach. Data collection was carried out by means of observation, in-depth interviews, and literature study. Interviews were conducted with 7 informants. The concept used is employee engagement. Based on the data obtained, it can be seen that Air Traffic Controller (ATC) employees have implemented Employee Engagement. Internal and external obstacles, such as: a) differences of opinion; b) uneven training; c) misunderstanding between colleagues; d) overlapping tasks; e) the distance from Kertajati International Airport which is far from the employee's house. Efforts are made to overcome obstacles: Have lots of discussions between employees so that there are no misunderstandings or differences of opinion, take the time to go to work and go home on time so that they can arrive at their destination in the expected time

Copyrights © 2023






Journal Info

Abbrev

JUMABI

Publisher

Subject

Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

JAMBIS: Jurnal Administrasi Bisnis adalah jurnal akademik yang didedikasikan untuk mempublikasikan hasil penelitian mahasiswa dalam bidang ilmu administrasi bisnis. Jurnal ini bertujuan untuk memberikan wadah bagi mahasiswa untuk menyebarluaskan temuan penelitian mereka kepada komunitas akademik, ...