cover
Contact Name
Anita Maulina
Contact Email
anita@stiami.ac.id
Phone
+6285888660606
Journal Mail Official
jambisjournal@stiami.ac.id
Editorial Address
Jl. Pangkalan Asem Raya No. 55, Johar Baru, Jakarta Pusat
Location
Kota adm. jakarta pusat,
Dki jakarta
INDONESIA
JAMBIS : Jurnal Administrasi Bisnis
ISSN : -     EISSN : 27752615     DOI : 10.31334/jambis.v4i4
JAMBIS: Jurnal Administrasi Bisnis adalah jurnal akademik yang didedikasikan untuk mempublikasikan hasil penelitian mahasiswa dalam bidang ilmu administrasi bisnis. Jurnal ini bertujuan untuk memberikan wadah bagi mahasiswa untuk menyebarluaskan temuan penelitian mereka kepada komunitas akademik, praktisi bisnis, dan masyarakat luas. Ruang Lingkup dan Fokus: JAMBIS menerima artikel penelitian yang mencakup berbagai aspek administrasi bisnis, termasuk namun tidak terbatas pada: - Pemasaran dan Perilaku Konsumen - Kewirausahaan dan Inovasi Bisnis - Manajemen Operasional dan Rantai Pasok - Sumber Daya Manusia dan Kepemimpinan - Strategi Bisnis dan Studi Kelayakan - Transformasi Digital dalam Bisnis - Tata Kelola Perusahaan dan Etika Bisnis Tujuan dan Manfaat: - Meningkatkan budaya akademik di kalangan mahasiswa dengan mendorong publikasi hasil penelitian mereka. - Menyediakan platform bagi mahasiswa untuk memperoleh pengalaman publikasi ilmiah sebelum melanjutkan ke jenjang yang lebih tinggi. - Memfasilitasi kolaborasi antara mahasiswa, dosen, dan praktisi dalam pengembangan ilmu administrasi bisnis. - Meningkatkan kualitas penelitian mahasiswa melalui proses peer-review yang ketat dan bimbingan dari editor serta reviewer berpengalaman.
Articles 253 Documents
Pengaruh Keamanan, Kemudahan Bertransaksi, Kepercayaan Konsumen Terhadap Minat Beli Konsumen Pada E Commerce Shopee (Studi Kasus Pada Pengguna Aplikasi Shopee Di Jakarta Utara) Nabila Nabila; Muhamad Sholeh
JAMBIS : Jurnal Administrasi Bisnis Vol 3, No 5: Oktober 2023
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jambis.v3i5.3490

Abstract

This study aims to determine how much influence Security, ease of transaction, and consumer confidence on consumer buying interest in Shopee E Commerce (case study on Shopee application users in North Jakarta). The research method used is quantitative method. Data acquisition was done through the distribution of questionnaires using Google form to 140 respondents with purposive sampling technique. The results of this study showed that the results of the determinant coefficient R square which shows that: 1) Security has a positive and significant effect on buying interest. 2) ease of transaction has a positive and significant influence on buying interest. 3) Consumer Confidence has a positive and significant influence on buying interest.
PENGARUH CITRA PERUSAHAAN DAN KUALITAS PELAYANAN TERHADAP LOYALITAS PELANGGAN PADA PT WAHANA PRESTASI LOGISTIK CABANGSUMUR BATU JAKARTA PUSAT Imelda Imelda; Syahrul Reza
JAMBIS : Jurnal Administrasi Bisnis Vol 2, No 3: Juni 2022
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jambis.v2i3.2509

Abstract

The purpose of this study is to see how corporate image and service quality affect customer loyalty in pt Wahana logistics. The method the writer USES for research is a quantitative method intended to collect data. The data- collection technique used is primary data which USES a technical questionnaire through Google form. The distribution of the questionnaires as many as 99 samples, the results of this study show that a company's image and service quality are affected by customer loyalty. This research shows that the respondent response index 1. The company brand of PT Wahana Cabang Sumur Batu has predicted value or interpretation score of 4.01 with "good" characteristics 2. The quality of the service to the PT Wahana has a 4.05 value value with a "good" interpretation. 3. Customer loyalty in PT Wahana has a 3.88 score score score score on a "good" category. Beyond the assessments of the respondents' predictions, the results of the validity of the company's image variables, the quality of service and loyalty of customers are greater than the rtables which state that the respondents agree with the statement on the questionnaire.
Analisis Potensi Penerimaan Pajak Restoran di Kota Bekasi Harjo, Dwikora; Rahmawati, Aninda; Milleano, Dani
JAMBIS : Jurnal Administrasi Bisnis Vol. 4 No. 2: April 2024
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jambis.v4i2.3975

Abstract

This research is motivated by the failure to achieve the target and actual revenue from restaurant taxes in Bekasi City over the past three years, namely 2020, 2021, and 2022, with a decreasing trend. Restaurant taxes are one of the sources of local tax revenue used for the benefit of the local area. The local government must optimize the exploration of potential revenue from restaurant taxes. The purpose of this research is to analyze the potential revenue from restaurant taxes in Bekasi City Regional Revenue Agency in generating local tax revenue sourced from restaurant taxes. The theory used in this research is the potential theory according to Kenneth Davey. This study adopts a qualitative descriptive approach. The data used in this research consist of primary data obtained from interviews and secondary data obtained from observations and documentation. The results of this research indicate that the potential revenue from restaurant taxes in Bekasi City is substantial, based on the potential calculation and recapitulation of potential revenue from restaurant taxes in. Bekasi City for the years 2020 amounted to 397,992,901,224 IDR, 2021 amounted to 449.111.255.510 IDR, and 2022 amounted to 472, 130,390,204 IDR.
Analisis Strategi Bauran Pemasaran Pada PT Amita Mandiri Cabang Setu Bekasi Kintan Riyani Akhla; Diana Prihadini; Ridfa Chairani
JAMBIS : Jurnal Administrasi Bisnis Vol 2, No 6: Desember 2022
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jambis.v2i6.2790

Abstract

This study was conducted to analyze the marketing mix strategy of goods at PT Amita Mandiri Setu Bekasi Branch. The method used was descriptive qualitative with the data collection techniques of observation, interviews, and documentation. Based on the results of the analysis, it is concluded that PT Amita Mandiri, Setu Bekasi Branch, combines elements in marketing that are emphasized on the 4Ps. The product of PT Amita Mandiri Branch Setu Bekasi is bottled drinking water of various sizes and brands. The price offered is affordable for retailers, semi wholesalers with the place in a strategic location on the side of the road. Promotion is carried out directly by word of mouth, and personal selling. PT Amita Mandiri Setu Bekasi Branch also implements STP (segmenting, targeting, positioning) judging from determining the offer, and understanding the needs and interests of customers. In setting a target market, it can be seen from the company evaluating market segments, selecting market segments, and being able to generate customer value, the positioning is from planning a position that can differentiate products from other products but in reality, there is no difference. This is because the company sells the same product as competitors' products. This strategy has succeeded in increasing sales volume, as evidenced by sales volume data in March-April 2022.
Pengaruh Kualitas Pelayanan Dan Kemudahan Penggunaan E-wallet Terhadap Keputusan Pembelian (Studi Kasus Pada Konsumen Tokopedia Di Kemayoran Jakarta Pusat Hermansyah, Hermansyah; Arwanda Pambudi, Eko
JAMBIS : Jurnal Administrasi Bisnis Vol. 4 No. 3: Juni 2024
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jambis.v4i3.4087

Abstract

This study aims to determine the extent to which service quality and ease of use of E-wallets influence purchase decisions. This research uses primary data from questionnaires and secondary data from literature. The population of this study includes all Tokopedia consumers using E-wallets in Kemayoran, Central Jakarta. The sample was obtained using Hair's theory, resulting in 145 respondents. The research method employed is a quantitative approach with a descriptive research type. The data analysis techniques used include Descriptive Analysis, Instrument Testing, Classical Assumption Tests, Autocorrelation Tests, Multiple Linear Regression Analysis, T-Tests, F-Tests, Correlation Coefficient Determination, and Determination Coefficient, all conducted using SPSS version 26 software. The research results indicate that there is a significant partial influence of service quality (X1) on purchase decisions (a case study of Tokopedia consumers in Kemayoran, Central Jakarta) (Y) by 41.2%, and a significant partial influence of the ease of use of E-wallets (X2) on purchase decisions (a case study of Tokopedia consumers in Kemayoran, Central Jakarta) (Y) by 54.6%. Based on the F- test results, it is shown that service quality (X1) and ease of use of E-wallets (X2) simultaneously have a significant influence on purchase decisions (a case study of Tokopedia consumers in Kemayoran, Central Jakarta) (Y) by 57.7%, with the remaining 42.3% influenced by other variables not examined in this study.
Pengaruh Promosi Di Media Sosial Dan Kualitas Pelayanan Terhadap Minat Beli Konsumen Untuk Bergabung Sebagai Member Di Osbond Gym Cempaka Putih Jakarta Pusat Ardian Rezaldi; Siti Mariam
JAMBIS : Jurnal Administrasi Bisnis Vol 1, No 4: Agustus 2021
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jambis.v1i4.1692

Abstract

This study aims to examine and analyze "The Influence of Promotion in Social Media, service quality, and brand image on consumer buying interest to join as a member at Osbond GYM Cempaka Putih, Central Jakarta". The preliminary research data is data from the Osbond Gym. The research data comes from questionnaires distributed to respondents. The sampling method used was purpose sampling. This method uses criteria that have been selected by the researcher in selecting samples. The number of samples that have been selected is 30 people as the research sample because they have met the requirements or criteria. The data analysis techniques used were instrument test, classical assumption test, and hypothesis testing. The results of this study indicate that the promotion variable on social media partially does not have a significant effect on consumer buying interest. Meanwhile, service quality and brand image variables partially have a significant effect on consumer buying interest. Simultaneously, the three independent variables, namely promotion on social media, service quality, and brand image have a significant effect on consumer purchase interest.
Pengaruh Kompensasi, Motivasi, dan Lingkungan Kerja terhadap Kinerja Karyawan PT Surgika Alkesindo Wildan Muzaqi; Ai Netty Sumidartini
JAMBIS : Jurnal Administrasi Bisnis Vol 3, No 2: April 2023
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jambis.v3i2.3096

Abstract

Every company always expects every employee to have achievements, because employees who excel will make an optimal contribution to the company. Superior and quality performance can be obtained if the company is able to contribute to employees as compensation for the company's services to its employees. In addition, the performance of an organization will increase if there is motivation and a good work environment from the organization itself. The method used in this research is descriptive quantitative, the population in this study are employees of PT Surgika Alkesindo. The number of samples used in this study were 99 people. The effect of Compensation (X1) on Performance (Y) is 0.000 <0.05 and the value of Tcount > Ttable is 3.894 > 1.895, then Ho1 is rejected and Ha1 is accepted, the partial effect is 9.2%. The effect of Motivation (X2) on Performance (Y) is 0.000 < 0.05 and the value of Tcount > Ttable is 8.734 > 1.895 then Ho2 is rejected and Ha2 is accepted, the partial effect is 60.4%, and the influence of the Work Environment (X3) on Performance (Y) is 0.011 < 0.05 and the value of Tcount > Ttable is 2.593 > 1.895, then Ho3 is rejected and Ha3 is accepted, the partial effect is 6.3%. Effect of Compensation (X1), Motivation (X2) and Work Environment (X3) on Performance (Y) is Fcount 169.011 > Ftable 2.70, then Ho4 is rejected and Ha4 is accepted. There is an effect of Compensation, Motivation and Work Environment simultaneously on Performance significantly at PT Surgika Alkesindo by 84.2
PENGARUH HARGA DAN KUALITAS PRODUK TERHADAP LOYALITAS PELANGGAN PADA (WARUNG NASI KUD) CIKARANG BARAT Trisnawati Trisnawati; TS. Reza
JAMBIS : Jurnal Administrasi Bisnis Vol 1, No 6: Desember 2021
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jambis.v1i6.2353

Abstract

This researchaims to analyze the influence of price and product quality towards customers loyalty. It is heldand Warung Nasi KUD West Cikarang. Quantitative research method is used in this researh as the methodof the research, and multiple linear regression is used as the data analysis method. To analyze the data thisresearch uses SPSS 24.0 software for windows. The population of this research is the customers of WarungNasi KUD West Cikarang , while the sample, 60 people, is chosen by using Hair et al. method.The result ofthis research shows that the independent variables, price variable has positive and significant effect 23,4%toward the customers loyalty, product quality variable has positive and significant 52,1% towards thecustomers loyalty. In addition the price and quality variable have contribution 40,91%, and the remaining59,09% is effected by other factors that are not examined in this research.
PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PENUMPANG KERETA COMMUTER LINE DI STASIUN KALIDERES Nur Cholis; Robby Irvawan
JAMBIS : Jurnal Administrasi Bisnis Vol 2, No 2: April 2022
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jambis.v2i2.2500

Abstract

This study aims to determinethe influenceof service quality to customer satisfaction of Commuter Line at Kalideres station. Population of this study is some customers deemed to represent the entire population as respondentacquired from data of about 1,000 customers depart from and arrive at Kalideresstation in March 2021. 136 respondents are used as sample based on slovin formula because the sample of study is accidental sampling. Data is collected by questionnaire using likert scale. This study is analyzed by data quality test (validity and realiability tests), classical assumption test, linear regression analysis, hypothetical test (T and F tests), moment product correlation, and coefficient of determination using SPSS 25. Collected data shows that service quallity affects significantly to customer satisfaction of Commuter Line at Kalideres station as shown by R square value by 0.316 which means that service quality can indicate customer satisfaction variable of Commuter Line at Kalideresstation by 31.6% while the remaining 68.4% is indicated by another variable which is not explained in this study by the writer. The conclusion of this study is the better service quality provided to customers, the effect will be on customer satisfaction in using Commuter Line. It is recommended that the provider of transportation considers safe, comfortable access to station for customers in addition to service quallity inside the station.
Pengaruh Kualitas Pelayanan Dan Penetapan Harga Terhadap Kepuasan Konsumen Ruwang Coffeehouse Bekasi Pada Tahun 2023 Sumidartini, Ai Netty; Khuzaifah, Nadia
JAMBIS : Jurnal Administrasi Bisnis Vol. 4 No. 1: Februari 2024
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jambis.v4i1.3817

Abstract

This study aims to determine the effect of Service Quality and Pricing on Consumer Satisfaction at Ruwang Coffeehouse. The sample in this study were customers at Cafe Ruwang Coffeehouse. This data collection was carried out by distributing questionnaires with a sample of 110 respondents. The method used in this study uses quantitative methods. This study also uses data analysis techniques in the form of analysis Descriptive, Questionnaire Test, Classical Assumption Test, Multiple Linear Regression Test. Processing in this study uses IBM SPSS version 21. The results of this study are Service Quality and Pricing have a significant effect on Customer Satisfaction of Ruwang Coffeehouse Bekasi 2023 customers partially or simultaneously.

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