Interkoneksi: Journal of Computer Science and Digital Business
Vol. 2 No. 2 (2024): December

The Influence of Product Knowledge and Brand Awareness on Purchase Intentions on the Lazada E-Commerce Platform

Ahmad farishin Ikhwan (Unknown)
Ahmad Nuh (Unknown)



Article Info

Publish Date
13 Dec 2024

Abstract

This research aims to examine the influence of product knowledge and brand awareness on purchase intentions on the Lazada e-commerce platform. Using a quantitative approach, the sample consisted of 400 Lazada consumers who were randomly selected, and data was collected through an online questionnaire covering demographics, product knowledge, brand awareness, purchase intentions, and social influence. Analysis using Structural Equation Models (SEM) shows that product knowledge and brand awareness have a positive and significant influence on purchase intentions. In addition, this research also found that social influence acts as a mediator in the relationship between product knowledge and brand awareness and purchase intention. The results of this research emphasize the importance of product knowledge and brand awareness in increasing customer purchase intentions on the Lazada e-commerce platform, as well as providing important implications for marketers in increasing customer engagement and loyalty in the ever-growing digital market.

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Journal Info

Abbrev

i

Publisher

Subject

Computer Science & IT Economics, Econometrics & Finance

Description

Interkoneksi: Journal of Computer Science and Digital Business is peer-reviewed journal published by Hellow Pustaka Publisher. The journal is aimed to publish research contributing to the development of theory, practice, and policy making in Computer Science and Digital Business. It therefore ...