International Journal of Management Science and Information Technology (IJMSIT)
Vol. 5 No. 1 (2025): January - June 2025

The Relationship Between Performance Management and The Quality of Animal, Fish, and Plant Quarantine Services

Beniawan, Apris (Unknown)
Poltak Sinambela, Lijan (Unknown)



Article Info

Publish Date
21 Jan 2025

Abstract

Effective performance management is a key factor in achieving organizational goals, including in the context of animal, fish, and plant quarantine services. This study aims to explore the relationship between performance management and the quality of quarantine services, focusing on relevant challenges and improvement strategies. A qualitative descriptive research method was used to collect data through observations, interviews, and documentation at the Indonesian Quarantine Agency office. The results show that integrated performance management can improve the effectiveness and efficiency of services, although challenges remain, such as limited infrastructure, competency gaps in human resources, and bureaucratic complexity. The implementation of digital technology and human resources training are important strategies to enhance service quality. In addition, collaboration with stakeholders and the adoption of global best practices can strengthen Indonesia's position in international trade. This study provides policy recommendations to improve performance management and quarantine service quality, expected to have significant social and economic impacts on the agriculture, fisheries, and forestry sectors in Indonesia.

Copyrights © 2025






Journal Info

Abbrev

IJMSIT

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

The development of science related to good technology, information, and communication, both theoretically and empirically has proven to have a positive impact on various aspects of people lives. The development of the science of Information and Communication Technology provides many benefits to ...