Jurnal Ekonomi, Manajemen, Akuntansi
Vol. 3 No. 6: September 2024

Pengaruh Kualitas Pelayanan Dan Kelengkapan Produk Terhadap Minat Beli Konsumen Pada Toko Pelangi Kosmetik

Melani Milano Bombing Sulle (a:1:{s:5:"en_US"
s:36:"Universitas Kristen Indonesia Toraja"
})

Dina Ramba (Universitas Kristen Indonesia Toraja)
Lisa Kurniasari Wibisono (Universitas Kristen Indonesia Toraja)



Article Info

Publish Date
23 Aug 2024

Abstract

The Influence of Service Quality and Product Completeness on Consumer Purchase Interest at the Pelangi Cosmetic Store. This research aims to determine the effect of service quality and product completeness on consumer buying interest at Pelangi Kosmetik stores. The data collection procedures for this research are: observation, questionnaires and documentation. The method used in this research is the Quantitative Method using the Multiple Linear Regression method and processed using SPSS 26. This research was conducted at the Pelangi cosmetics shop in Rantepao, with a sample size of 111 respondents. The technique that researchers used in sampling was accidental sampling. The results of calculations using the t test on the service quality variable t count > t table with a value of (20,020) > (2,361) and on the product completeness variable t count > t table with a value of (-10,737) < (2,361). The conclusion of this research is that service quality has a positive influence and has a significant influence on consumer buying interest. Product completeness has a negative influence and has an insignificant influence on consumer buying interest at the Pelangi cosmetics shop in Dirantepao

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Journal Info

Abbrev

EKOMA

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

EKOMA : Jurnal Ekonomi, Manajemen, Akuntansi merupakan jurnal yang diterbitkan oleh CV ULIL ALBAB CORP. EKOMA : Jurnal Ekonomi, Manajemen, Akuntansi menerbitkan artikel hasil penelitian dan kajian literatur dari bidang ekonomi, manajemen, akuntansi baik dari perspektif konvensional dan/atau Islam ...