Jurnal Ekonomi, Manajemen, Akuntansi
Vol. 4 No. 1: November 2024

Faktor-Faktor Yang Mempengaruhi Kepuasan Pengunjung: Studi Kasus Pada Wisata Pemandian Air Panas Bukit Kili, Kabupaten Solok

Esi Sriyanti (Universitas Mahaputra Muhammad Yamin)
Arfimasri Arfimasri (Universitas Mahaputra Muhammad Yamin)
Mesi Afrita (a:1:{s:5:"en_US"
s:36:"Universitas Mahaputra Muhammad Yamin"
})



Article Info

Publish Date
12 Nov 2024

Abstract

This research aims to Factors that Influence Visitor Satisfaction: Case Study of Bukit Kili Hot Springs Tourism, Solok Regency with a sample of 100 respondents who were studied using quantitative methods. Based on the results of statistical analysis, it can be interpreted that Service Quality partially has a significant effect on Visitor Satisfaction, this is proven by the t test with a significant value of tcount 24,043 > ttable 1.66071 and a significance value of 0.000 < 0.05. So it can be interpreted that the development of Service Quality has a significant effect on Visitor Satisfaction. Based on the results of statistical analysis, it can be concluded that infrastructure partially has a significant effect on visitor satisfaction at the Bukit Kili Hot Springs Tourism, Solok Regency. This is proven by the t test with a significant value of tcount 22,572 > ttable 1.66071, and a significance value of 0.005 < 0.05. So it can be concluded that Infrastructure has a significant effect on Visitor Satisfaction. Simultaneously, the quality of service and infrastructure has a significant effect on visitor satisfaction at the Bukit Kili Hot Springs Tourism, Solok Regency. This is proven by using the F test with a significant value of fcount 304.933 > ftable 3.09 with the resulting significance of 0.000, this value is much smaller than (0.05). This can also be seen from the R Square value obtained at 0.863 or 86.3% and the remaining 13.7% is influenced by other variables not included in this research.

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Journal Info

Abbrev

EKOMA

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

EKOMA : Jurnal Ekonomi, Manajemen, Akuntansi merupakan jurnal yang diterbitkan oleh CV ULIL ALBAB CORP. EKOMA : Jurnal Ekonomi, Manajemen, Akuntansi menerbitkan artikel hasil penelitian dan kajian literatur dari bidang ekonomi, manajemen, akuntansi baik dari perspektif konvensional dan/atau Islam ...