Innovative: Journal Of Social Science Research
Vol. 5 No. 2 (2025): Innovative: Journal Of Social Science Research

Kualitas Informasi & Kepercayaan dalam Mendorong Pembelian di Marketplace Facebook

Sarini, Sarini (Unknown)
Sunandar, Suwarto (Unknown)
Kurniadi, Hanif (Unknown)



Article Info

Publish Date
14 Mar 2025

Abstract

This research explores the effect of information quality and trust on online purchasing decisions in Facebook Marketplace. Employing a quantitative approach, data were gathered through observations, literature reviews, and surveys. The study involved 110 respondents from Kolaka Regency, selected using purposive sampling. Data analysis was conducted using Structural Equation Modeling (SEM) with Partial Least Square (PLS) via SmartPLS, while validity and reliability tests were performed using SPSS 25. The results indicate that both information quality and trust significantly influence online purchasing decisions. Facebook Marketplace sellers are encouraged to prioritize providing high-quality information and fostering trust with potential buyers. By ensuring transparency, accuracy, and credibility in their listings, along with strategies to strengthen consumer confidence, sellers can attract more customers and boost their online sales effectively.

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Journal Info

Abbrev

Innovative

Publisher

Subject

Humanities Computer Science & IT Law, Crime, Criminology & Criminal Justice Public Health Other

Description

Innovative: Journal Of Social Science Research is a journal managed by Universitas Pahlawan Tuanku Tambusai which bridges researchers to publish research results in all scientific fields (multidiscipline). This includes the fields of education, health, law, economics, IT (Informatics Engineering), ...