The Effect of Organizational Cynicism on Job Satisfaction Mediated by Spiritual Organization on ATC Employees at Soekarno Hatta Airport

Adristy, Janet Apta
Soelton, Mochamad

Journal of Sustainable Economic and Business
Vol. 1 No. 4 (2024): Journal of Sustainable Economic and Business (JOSEB)

Objective: This study aims to explore how cynicism, organizational spirituality, and the reciprocal relationship between these elements influence employee job satisfaction. Methodology: This study uses a quantitative approach with a survey method. The research data were taken from ATC employees at Soekarno-Hatta Airport. The research instrument was a questionnaire, which was then analyzed using the Partial Least Squares Structural Equation Modeling (PLS-SEM) technique. Findings: The results of the study revealed that organizational cynicism has a significant negative relationship with employee job satisfaction. However, this finding also shows that organizations can reduce the negative impact through efforts to build a positive organizational culture, as well as increasing spirituality in the organization. Conclusion: To overcome cynicism, organizations need to take strategic steps, such as strengthening communication, increasing transparency, and enforcing fairness in policies. These efforts can have a positive impact on overall employee job satisfaction.