Journal of Sustainable Economic and Business
Vol. 2 No. 1 (2025): Journal of Sustainable Economic and Business (JOSEB)

Sustainable Malls with Green Outdoor: Enhancing Shopping Experience and E-WoM Activity

Pangihutan, Windrapraja (Unknown)
Wibowo, Mas Wahyu (Unknown)



Article Info

Publish Date
31 Jan 2025

Abstract

Objectives: This study examines the influence of shopping value on e-WoM activity intention, with self-congruity and shopping well-being as mediating variables, within the context of shopping malls featuring green open spaces in Indonesia.Methodology: A quantitative research design was employed, utilizing data collected from 199 respondents through a 7-point Likert scale questionnaire. The analysis was conducted using Partial Least Squares Structural Equation Modeling (PLS-SEM) with the Disjoint Two-Stage Approach, which distinguishes between lower-order and higher-order components to ensure robust statistical analysis.Findings: The results indicate that shopping value has a significant positive effect on self-congruity and shopping well-being; however, its direct effect on e-WoM activity intention is not supported. Furthermore, shopping well-being exhibits a significant mediating effect in this relationship, whereas self-congruity does not demonstrate statistical significance as a mediator.Conclusion: These findings highlight the critical role of consumer emotional well-being in fostering e-WoM activity. The study provides valuable managerial insights, emphasizing the importance of sustainable green spaces in enhancing consumer engagement and enriching the shopping experience.

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Journal Info

Abbrev

joseb

Publisher

Subject

Agriculture, Biological Sciences & Forestry Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences

Description

Journal of Sustainable Economic and Business (JOSEB) is a double-blind review journal focused on empirical research that provides novelty of the research with the latest issues and contributions to the scientific research. The scope of the journal will focus on Strategic Management (Strategic ...