Papsel Journal of Humanities and Policy
Vol. 2 No. 1 (2025): March 2025

STRATEGI PENGEMBANGAN JARINGAN INTERNET PADA DINAS KOMUNIKASI DAN INFORMATIKA KABUPATEN MERAUKE UNTUK OPTIMALISASI PELAYANAN PUBLIK

Maya Irawati (Unknown)
Aenal Fuad Adam (Unknown)
Syahrabudin Husein Enala (Unknown)



Article Info

Publish Date
16 Mar 2025

Abstract

This research aims to analyze the strategies implemented by the Merauke Regency Communications and Information Service in developing internet networks to improve public services. This research uses qualitative research methods and a descriptive analysis approach. Data collection techniques are observation, interviews, and documentation, with data analysis techniques using data reduction, data presentation, and conclusion. The analysis results found that although there has been progress in developing internet networks, challenges such as limited infrastructure and access speed still need to be overcome. This research recommends that the Communications and Information Service continue to invest in infrastructure, strengthen collaboration with service providers, and improve educational programs for the community. In this way, optimization of public services can be achieved, providing significant benefits for the people of Merauke Regency. The research results show three main strategies implemented: core strategy, customer strategy, and cultural strategy. The core strategy focuses on improving network infrastructure and security, with efforts to expand network coverage in remote areas. The strategy emphasizes customer and assistance service provision. Meanwhile, the cultural strategy seeks to build pleasing cooperation between the Communications and Information Service and the community and increase digital literacy.

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Journal Info

Abbrev

JHP

Publisher

Subject

Humanities Economics, Econometrics & Finance Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences

Description

PJHP: Papsel Journal of Humanities and Policy is an open access journal, and a peer-reviewed journal. Our main goal is to disseminate current and original articles from academics, researchers and practitioners in the fields of Humanities and Policy (such as: Public Administration, Human Resource ...