Jurnal Sadewa: Publikasi Ilmu Pendidikan, Pembelajaran dan Ilmu Sosial
Vol. 3 No. 2 (2025): Publikasi Ilmu Pendidikan, Pembelajaran dan Ilmu Sosial

Hubungan Kualitas Layanan Administrasi Kesiswaan dengan Kepuasan Peserta Didik SMK Negeri 2 Siatas Barita

Hotmarito Romauli Hutabarat (Unknown)



Article Info

Publish Date
18 Apr 2025

Abstract

The purpose of this study was to determine the relationship between the quality of student administration services and student satisfaction at SMK Negeri 2 Siatas Barita in the 2024/2025 Academic Year. The method used in this study is the inferential quantitative method. The population was all students of SMK Negeri 2 Siatas Barita totaling 741 people and a sample of 74 people was determined using a random sampling technique. Data were collected with a closed questionnaire of 52 items. The results of the data analysis showed that there was a positive and significant relationship between the quality of student administration services and student satisfaction, as evidenced by the following data analysis: 1) Analysis requirements test: a) a positive relationship test obtained a value of rxy = 0.637> rtable (a = 0.05, n = 74) = 0.226 thus it is known that there is a positive relationship between variable X and variable Y which is in the strong category (0.60 - 0.799). b) The significant relationship test obtained a calculated t value = 7.016 > t table (a = 0.05, df = n-2 = 72) = 1.993, thus there is a significant relationship between variable X and variable Y. Thus Ha, namely a positive and significant relationship between the quality of student administration services and student satisfaction, is accepted and H0 is rejected.

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Journal Info

Abbrev

Sadewa

Publisher

Subject

Education Languange, Linguistic, Communication & Media Mathematics Social Sciences

Description

Publication of Education, Learning and Social Sciences which is peer-reviewed and open. The fields of study in this journal include the sub-groups of Social Science Education, Language and Literature, Sports and Health, Mathematics and MIPA, Technology and Vocational Studies, Education and Arts. ...