INOVTEK Polbeng - Seri Informatika
Vol. 10 No. 1 (2025): March

Analysis of Student Satisfaction in Axioo Class Program Towards LMS UPMYSKILL using Technology Acceptance Model

Atiek Zahratul 'Ulum (Unknown)
Suprih Widodo (Unknown)



Article Info

Publish Date
07 Feb 2025

Abstract

In the context of e-learning development, this study attempts to determine the factors that influence student satisfaction with UpMySkill Learning Management System (LMS). Furthermore, this study explores the problems faced by students in the Axioo Class Program (ACP) and builds a hypothesis that perceived usefulness (PU) and ease of use (PEOU) have an impact on behavioural intention (BU), attitude towards use (ATU), and actual use (AU). Slovin and purposive sampling methods were used to select 313 students in total, and data collection took place between December 20 and 27, 2024. Cronbach's Alpha was used to assess the reliability and validity of the instruments. PLS-SEM analysis revealed that PEOU had a positive effect on PU, while PU had a substantial effect on ATU (β = 0.700; p < 0.001) and AU. 55% of the variation in BU and 47.3% of the variation in student satisfaction can be explained by this model. Improving interactive features, providing real-time technical assistance, and streamlining the LMS design are some suggestions to improve the quality of UpMySkill

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Journal Info

Abbrev

ISI

Publisher

Subject

Computer Science & IT

Description

The Journal of Innovation and Technology (INOVTEK Polbeng—Seri Informatika) is a distinguished publication hosted by the State Polytechnic of Bengkalis. Dedicated to advancing the field of informatics, this scientific research journal serves as a vital platform for academics, researchers, and ...