SCIENTIA JOURNAL : Jurnal Ilmiah Mahasiswa
Vol 7 No 2 (2025): Scientia Journal

PENGARUH E-WOM, KEPERCAYAAN KONSUMEN DAN BRAND AWARENESS TERHADAP KEPUTUSAN PEMBELIAN PRODUK SKINCARE MS GLOW DI KOTA BATAM

Gulo, Icalni (Unknown)
Suhardi, Suhardi (Unknown)



Article Info

Publish Date
15 Apr 2025

Abstract

This research aims to analyze the impact of e-wom, consumer trust and brand awareness on purchasing decisions for MS Glow Skincare products in Batam City. This study applies a quantitative research approach. This study involved 100 respondents consisting of people who have purchased and used MS Glow Skincare products in Sagulung District, Batam City. The data collection method applied was through a questionnaire. Data processing was carried out using SPSS software version 26. According to the data and analysis that have been carried out, this study shows that e-wom has a positive and significant influence on purchasing decisions for MS Glow Skincare products in Batam City. In addition, consumer trust has a positive and significant influence on purchasing decisions for MS Glow Skincare products in Batam City. The brand awareness variable has a positive and significant influence on purchasing decisions for MS Glow Skincare products in Batam City. Simultaneously, e-wom, consumer trust and brand awareness have a positive and significant influence on purchasing decisions for MS Glow Skincare products in Batam City.

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Journal Info

Abbrev

scientia_journal

Publisher

Subject

Humanities Economics, Econometrics & Finance Environmental Science Law, Crime, Criminology & Criminal Justice

Description

SCIENTIA JOURNAL Merupakan Jurnal Mahasiswa Universitas Putera Batam Fakultas Ilmu Sosial dan Humaniora. Jurnal ini untuk mewadahi makalah hasil penelitian mahasiswa Pada Bidang Ilmu Manajemen, Akuntansi, Ilmu Hukum, Administrasi Negara, Ilmu Komunikasi dan Sastra. Diharapkan dengan adanya SCIENTIA ...