Computer & Science Industrial Engineering Journal
Vol 12 No 3 (2025): Comasie Vol 12 No 3

ANALISIS SERVICE QUALITY BANDARA HANG NADIM BATAM MELALUI MODEL SERVQUAL

Ghazali, Ihwan (Unknown)
Maslan, Andi (Unknown)



Article Info

Publish Date
05 Feb 2025

Abstract

Hang Nadim, located in Batam City, Riau Island Regency, is one of Indonesia's international airports. Due to its size and reputation as an international airport, Hang Nadim Airport has a policy that restricts access to each sector. The use and assignment of airport PAS cards are typically subject to restrictions for airport staff. The airport region is off-limits to cargo workers, airline employees, shopkeepers, and renters. The state is in charge of ensuring airport safety and security in order to protect travelers. Without authorization from the airport, it is forbidden for anybody to be in specific areas of the airport, erect impediments, or engage in any other activity that could jeopardize flight security and safety

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Journal Info

Abbrev

comasiejournal

Publisher

Subject

Computer Science & IT

Description

Journal Comasie is a journal that combines 3 science namely informatics engineering, information systems and industrial engineering. The theme and scope can be seen in the scope section. This journal was created as a means of publicizing the results of research conducted by lecturers and students. ...