JURNAL SATYA MANDIRI MANAJEMEN DAN BISNIS
Vol 8 No 2 (2022): Volume 8 Nomor 2 Tahun 2022

PENGARUH BUDAYA ORGANISASI, KOMPETENSI DAN FASILITAS TERHADAP KEPUASAN PENGGUNA DI PUSAT PERPUSTAKAAN UNIVERSITAS ISLAM NEGERI (UIN) SYARIF HIDAYATULLAH

Ilyas Rikas Putra (Unknown)
Anwar Prabu Mangkunegara (Unknown)



Article Info

Publish Date
01 Nov 2022

Abstract

User satisfaction is an important topic because it can provide information that can be used by an organization to evaluate its final position. This study aims to determine the effect of organizational culture, competence and facilities on user satisfaction at the Syarif Hidayatullah State Islamic University (UIN) library center. The method used in this research is quantitative research using survey research methods. The quantitative research used in this study is associative in nature with the aim of knowing the relationship between two or more variables, so that it can explain and control a symptom. The results of this study can be interpreted that simultaneously organizational culture, content, and facilities have a significant effect on user satisfaction at the UIN Syarif Hidayatullah Library Center. Partially, organizational culture and facilities have a significant influence on user satisfaction at the Syarif Hidayatullah UIN Library Center, only competence partially has no effect on user satisfaction at the Syarif Hidayatullah UIN Library Center.

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Journal Info

Abbrev

satyamandiri

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

Jurnal Satya Mandiri merupakan Jurnal Ilmiah dengan tujuan untuk mempublikasikan artikel yang memberikan kebaruan penelitian dengan isu-isu terbaru dan kajian Ilmiah lainnya yang berhubungan dengan bidang Manajemen. Ruang lingkup jurnal focus pada: Manajemen Keuangan, Human Capital, Marketing, ...