International Conference on Digital Advanced Tourism, Management, and Technology
Vol. 1 No. 1 (2023): International Conference on Digital Advanced Tourism, Management, and Technolog

The Influence Of Service Quality And Motivation On The Performance Of Balerejo Village Officials, Dempet District, Demak Regency

Y.R. Satato (Unknown)
Syamsul Hadi (Unknown)
Tegar Pratama (Unknown)



Article Info

Publish Date
31 Dec 2023

Abstract

This research was conducted in Balerejo Village, Dempet District, Demak Regency, with the aim of this study is to find out (1) the influence of service quality on performance, (2) the influence of motivation on performance, (3) the influence of service quality and motivation on performance, and (4) which variables have the most effect on performance.The number of samples used as many as 60 people as village officers / devices, with data collection techniques through questionnaires and observations, while data processing and analysis techniques using validity, reliability, multiple linear regression analysis, determination coefficients and hypothesis tests.The results showed that (1) service quality variables have a significant effect on performance, (2) significant motivation variables on performance (3) service quality variables and motivation simultaneously have a significant effect on performance, and (4) service quality variables are the most significant variables affect performance performance.

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Journal Info

Abbrev

journal

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

INTERNATIONAL CONFERENCE ON DIGITAL ADVANCED TOURISM, MANAGEMENT, AND TECHNOLOGY (ICTMT) published by : Sekolah Tinggi Ilmu Ekonomi Pariwisata Semarang (STIEPARI). International Conference is a bridge to provide information for educational institutions and lecturers/teachers that occurs within the ...